A Special Message for Prospective Clients

From The Desk of Michael Wright
Vice President and CEO
TechtroSpect Inc.

"Announcing a NEW and UNIQUE Network Support Program Designed For Businesses Owners That Don’t Want To Worry About Their Network’s Security, Reliability, or Stability Ever Again!!

We Provide Unlimited On-site and Remote Support
With At a Flat Rate. Starting at $39 per PC!"

Read On...

YOU are now only one step away from joining our excited group of satisfied worry-free clients who have been enhancing their quality of business by using TechtroSpect's 24/7 Network Monitoring and Maintenance managed service. Our reputation stands on its own, NO "gimmicks", just good old fashioned friendly customer service, that's on time with a simile. (Remember those days?)

Prepare yourself and your staff to experience a service that gives you little warm fuzzies and will save you tons of money while decreasing downtime.  We want to invite you to test drive our 24/7 service with our INCREDIBLE FREE INTRODUCTORY OFFER! Join our team today and learn how our managed services can deliver an unbelievable cost savings to and add happiness in your office.  

Here’s Your Opportunity to Increase Productivity and Gain Peace of Mind, ALL While Avoiding Expensive Computer Repair Bills!

Are you tired of worrying about the security of your network against the latest spyware, virus, or hacker threats?

"Would you like to have peace of mind knowing that your network is always being watched, 24/7, and secured with the most up-to-date security patches, virus definitions, and firewall settings?"

Are you and your staff too busy to perform the regular maintenance and support your network needs to function properly?

If so, this letter was written specifically for you.

We have started a new 24/7 network support service we are calling 24/7 Network Monitoring and Maintenance.

"This service is designed to give you all of the network support, security, and maintenance you need without the expense and overhead of a full-time IT staff."

Being a Maryland business just like you, we know what it is like. We understand the goals, struggles, and the dilemmas facing Maryland businesses, and that’s why we developed the 24/7 Network Monitoring and Maintenance service. Because,

WE ARE COMMITTED TO SHARING YOUR VISION FOR SUCCESS!

Read on and learn more about our 24/7 network monitoring and maintenance service or give us a call to start your 30 day FREE trial service right now!

>> Schedule Your Appointment <<
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How is Our Service So Different?

Up until now, you only had two options for computer support:

Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve.

Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network.

This inevitably results in a network that is ill-maintained and unstable, which then results in excessive down-time, overspending on IT support, and expensive recovery costs.

Option #2: This is really foolish but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working.

This reactive model of network maintenance is a surefire path to extensive down-time, lost data, and excessive spending on IT support, not to mention

"major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered."


One of our engineers working on a client's computer remotely from our office.



And now...

Beware of those "One Man" Operations

It even amazes us how

“unreliable and arrogant some computer technicians are.”

When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait hours – even days – before they can actually come out to see you.
Even then, a lot of them take longer than they estimated, charge you more than you expected, and as a final insult, never follow up to make sure you were satisfied! Honestly, that's actually how we get most of our customers, because we know,

"You Deserve Better!"

Tech Review “Our job is maybe 30% computer work and 70% people work.” "One of the first things Mike told me when they hired me is, that our job is maybe 30% computer work and 70% people work. I have worked in other helpdesk positions before but I have never seen anything like this. The system's they have in place are awesome. Yea, that's why I like doing this. " Jason Clamor ,Technician TechtroSpect

Provide Me With Your Name and E-Mail Address and I'll Send You Valubable About Our Uniqiue Program and A Guide On What To Look For In a Managed Services Company. On a daily basis we're working with and supporting business just like yours, that want to get there computers in shape, lower cost and even those that want to dump their current unreliable and arrogant tech guy. We offer services for businesses of all levels. I would like to share with you some of our customer interactions that I know for a fact will help you in your business. Enter your full name and your email address and... I'll Even Give You My Book for FREE. As a show of my appreciation for reading this web site, once you give me your name and email address, I'll take you to a location where you can sign up to receive my new e-book "How To Choose A Qualified, Reliable, Honest, and Competent, Managed Services Company" And of course, we are a computer firm so we hate spam as much as the next person. I will never sell, trade or rent your email address to ANYONE! This is for my list only and you can unsubscribe at anytime. Michael Wright Vice President- TechtroSpect, Inc     First Name:     Last Name: *  Your email address:

Ok, But My Network is Fine Right Now, Do I Really Need Managed Services?

"YES!"

Just take a look at these recent disasters that happened to other small businesses, right here in Maryland, who were NOT performing ongoing maintenance on their computer network (all names have been withheld to protect the company’s privacy)…

 

A 10-user property management company was not monitoring or maintaining their server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load. This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time.

This client did not want to implement a preventative maintenance service, so the same problem happened again 2 months later, costing them another $3,000 and 2 days of down-time.

Six months later it happened yet again, bringing their total to $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening.

 

A local auto body shop with multiple locations discovered the importance of preventative maintenance the hard way. Without warning, a virus was downloaded to their server and started replicating and attaching itself to files.

This virus corrupted their data, impaired their customer management system, and immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/25th of the cost ($800 per month) AND they would have experienced better performance and fewer problems with their network. Instead, they were forced to spend a whopping $20,000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be.

 

The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren’t functioning properly and even though they appeared to be backing up all of this company’s data, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days and $15,000.

In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing, that the backups were not performing properly, and we could have prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down.

"The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it." -Albert Einstein Scienist/Physicist

We Make Certain These Types of Disasters Don’t Happen To Your Business!

We provide ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff.

"And here is the best part…we will cut your IT spending 30% to 50% AND improve your network’s reliability and performance at the same time."


Technician working on a computer

Does Our Service Work ?

Absolutely!

Rave Review “TechtroSpect helps Customer and Local Franchisee and Win Rookie of the Year Award! ” "I initially called you (TechtroSpect) because we were planning the initial stages of our store and we needed a few computers and point of sale system. I was going to actually purchase computers direct from a major manufacturer that offered financing because that was what I was looking for. Ricardo called informed me that not only can you guys (TechtroSpect) provide finacing for the computer equipment we needed, you could finance the installation and additional software needed to complete the project with no money out of my pocket. That was all I needed to hear. With the help of you guys, I used and created technology systems that push the edge. The franchiser was amazed, and the fact that you guys maintain them for me is really just a blessing! I want to personally thank Mike and Ricardo. This award is as much yours as it is ours." Anthony Bolling ,Owner Postal Connections Washington, D.C. www.postalconnectionsdc.com www.postalconnectionsdc.com/services/rookieoftheyear.html

One of our senior network engineers will perform regular, scheduled maintenance on your network each and every day. We will make sure your virus protection is up to date and your back ups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.

In addition, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.

 

The Benefits Are Obvious:

• You’ll eliminate expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.

• You’ll avoid expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up!

• How does faster performance, fewer error messages, and practically zero down-time sound to you? Under this service, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.

• You will have ALL of the benefits of an in-house IT department WITHOUT all of the costs. As a TechtroSpect customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.

• You’ll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do; under this service, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.

• You will never have to fear a big, expensive network repair bill. Instead, you can budget for network support just like rent or insurance.

• You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.

• You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.

• You’ll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.

• You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

Our Office in Laurel, MD

But Don’t Take Our Word For It… Just Look at What Our Clients Are Saying

Rave Review “The biggest benefit of working with TechtroSpect is their willingness” "The biggest benefit of working with TechtroSpect is their willingness to take the time to understand our business. Their guys are responsive when problems occur, but equally important is their emphasis on proactive maintenance. They have been able to suggest solutions that have promoted business continuity and created increased efficiency in our network. I am glad I found you guys. " Michael A. Stahlnecker, President MBC Technologies Laurel, MD

Rave Review “Your 24/7 service is the best thing you folks have going.” "Your 24/7 service is the best thing you folks have going. I’ve already seen a measurable decline in the number of computer problems, and the server hasn’t gone down in months. I know this has saved me alot of money, in IT support costs. I don't know how much but I know its alot. And I love the fact that I don’t have to worry about security issues anymore. For me, thats the biggest thing. I have to keep my clients files confidential, so that they trust us with their accounting. One time I even use your service in my own proposal to get a deal to go through... You guys are truly the best at what you d0o " Courtney Livingston , President Livingston Accounting Silver Spring , MD

Ok but, 24/7 Network Support is Too Expensive!

The purpose of our service is make these types of services affordable to every type of business. Big small, medium. No matter what industry.

"Our services are designed save you tons of your own capital"

while proactively monitoring and maintaining your network, even when you are sleep. Once you have let that sink in, then think about how expensive a computer disaster in your office would be!

Special 30-Day Free Offer!

I've made it very easy for you to find out if our service is for you. You’ll receive 2 free hours with one of our highly trained engineers; a free 27-point network audit, a complete 30 day trial to try our 24/7 network monitoring and maintenance service, and a Computer Crisis Kit for you and your staff. This will give you a chance to meet our staff and work with our engineers. This is your chance to interview us with NO OBLIGATION!

$1500 WORTH OF SERVICES FOR FREE, YOU RECEIVE...

• FREE Network AUDIT ($399.00 value.)

Before or during the introductory service we will meet one on one to discuss your needs. We will educate you regarding the maintenance and security aspects of our service. Here we will answer all of your questions and give you recommendations on how to start the service.

I'm offering you a free 2 hour “Get Out of Trouble” card. Use this card when you have your worst computer problem you have ever seen, and we will spring in to action immediately, rush over to your office, and resolve your computer problem for free.

We're giving you $1500.00 worth of services and products for FREE just to check us out. That's how confident we are in our 24/7 support service. Now you have to take action and see it for yourself.

To register for our free service do the following:

>> Schedule Your Appointment <<
OR SCROLL DOWN TO READ MORE

"There is nothing more powerful than an idea whose time has come." -Victor Hugo Author of Les Miserables

Thank you and I'll see you soon.


Sincerely,
Michael Wright.
Vice President-TechtroSpect

Provide Me With Your Name and E-Mail Address and I'll Send You Valubable About Our Uniqiue Program and A Guide On What To Look For In a Managed Services Company. On a daily basis we're working with and supporting business just like yours, that want to get there computers in shape, lower cost and even those that want to dump their current unreliable and arrogant tech guy. We offer services for businesses of all levels. I would like to share with you some of our customer interactions that I know for a fact will help you in your business. Enter our Full Name and your email address. I'll Even Give You My Book for FREE. As a show of my appreciation for reading this website, once you give me your name and email address, I'll take you to a location where you can sign up to receive my new e-book "How To Choose A Qualified, Reliable, Honest, and Competent, Manage Services Company" And of course, we are a computer firm so we hate spam as much as the next person. I will never sell, trade or rent your email address to ANYONE! This is for my list only and you can unsubscribe at anytime. Michael Wright Vice President- TechtroSpect, Inc     First Name:     Last Name: *  Your email address: